For Housing Co-ops
Happier residents. Organized maintenance.
Turn maintenance chaos into a smooth workflow. Residents report issues easily, your team tracks everything, and nothing falls through the cracks.
Sound familiar?
Requests everywhere
Phone calls, emails, paper notes, hallway conversations. Maintenance requests get lost.
No visibility
Residents ask "what's happening with my request?" and you have no good answer.
Recurring issues
The same problems come back. There's no history to understand patterns or prove work was done.
How Tiketti helps
- Email-based ticket creation (residents just email)
- Full history per apartment and building
- Labels for issue types: plumbing, electrical, heating
- Track time spent on each request
- Finnish language support throughout
- Audit trail for board meetings and compliance
"Residents stopped calling to ask about their requests. They can see the status themselves. Our phone time dropped by half."
Real-world examples
Maintenance request
Resident emails about a leak. It becomes a ticket. Plumber logs time. Resident gets updates. Board sees costs.
Recurring inspections
Annual fire safety check creates tickets automatically. Each apartment is tracked. Nothing is missed.
Contractor coordination
External contractors see only their assigned tickets. Log their hours. You have records for invoicing.
Ready to simplify
your support?
Join teams who switched from email chaos to organized ticketing.
Start your free trial14-day free trial. No credit card required.